Protecting Your Online Reputation In the not-too-distant past, dare I say the 1990's, the reputation of your retail business was driven mostly by word-of-mouth with real customers talking to their real friends about... Posted bymodernblogNovember 9, 2012Posted inMarketing, Social E-Commerce, Support & Client RelationsTags: Citysearch, Google, Julia Knier, Online Reputation, Yelp